On Sunday, March 23, because of a technical malfunction in the IT system "Ukrzaliznytsya" temporarily suspended the work of online services. Passengers cannot buy tickets through a mobile application and a site, as well as use online customs order and reference information.
This was reported by the company's press service, noting that experts are already working to eliminate the problem. In order to avoid inconvenience, Ukrzaliznytsia increased the number of employees in railways at the stations. This should help reduce queues and provide timely passenger maintenance.
When online services are restored, it is unknown.